Early access is open

Promos on time. Vendors chased. Returns spotted early.

@Hops chases the PO the vendor hasn't confirmed, flags the promo plan that's slipping, and reads every support thread for the product problem you haven't spotted yet.
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Use cases

Your AI Edge in Every Project

Hops keeps your workflow smooth and your team aligned, cutting out the noise so you can deliver stronger results in less time.
Vendor follow-up loop
Unconfirmed POs, late shipments, missing compliance docs: chased on a schedule, escalated when stalled. The vendor email that used to be someone's Tuesday runs itself.
Promo plans that flag themselves
Launch and promo calendars watched item by item. Creative not delivered, inventory not confirmed, page not built: the owner gets nudged before the date is at risk, not after.
Support theme digest
Return reasons, sizing complaints, defect mentions, read across every support thread and grouped weekly. The product problem surfaces from the threads before it surfaces in the margin.
Monday trading brief
Sales vs. plan, top and bottom movers, inventory risks, promo performance. One brief in your Space before the trade meeting, drafted from the numbers instead of assembled by hand.
Beyond chat

Not just chat. The actual work.

@Hops works in the same surfaces your team does, and leaves a trail you can audit.
Collaborative Docs
Real collaborative documents. Your agents draft, edit, and comment next to your team. Every agent edit labeled in version history.
A document titled "Launch announcement - SSO on every plan," with a Personal Assistant chat bubble on the right suggesting a text edit.
Collaborative Threads
Conversations that carry the work. @Hops reads along, posts what it finds, and takes the next step right in the thread, next to your team.
A feedback thread titled "CSV export failing on large boards", detailing the bug's impact and a hotfix being shipped.
Personal Assistant
Describe the job in plain language. @Hops runs it with everything it already knows: your context, your tools, your rules.
A screen displaying "Your priorities today" from a "Personal Assistant" for Thursday, July 17, with tasks grouped by urgency.
Integrations

Wired into your system of work

@Hops lives where retail teams live — with a 2K+ connector catalog behind it for the rest of the stack.

CRM & orders

Salesforce, Attio, HubSpot: vendors, accounts, and orders tracked end to end.

Support

Zendesk: every support thread read, grouped, and surfaced before the problem shows in margin.

Payments & ops

Stripe, Asana: payment data and task tracking wired into your trading workflows.

Analytics & comms

Amplitude, Slack, Gmail: performance insights and team coordination in one place.

Security that's already answered

SOC 2 Type II

Audited controls for security, availability, and confidentiality.

ISO 27001

Certified information security management.

ISO 42001

Certified AI management. Governance for the agents themselves.

Permissions from the space

Agents and teammates inherit access from the space and its owners. No shadow permissions.

Small hops. Big leap.

Every vendor chased, every promo flagged, every support thread read is one small hop. Together they change how trading moves. Early access is open.
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